Join XTARDIRECT Rewards Club
Become a member and earn exclusive rewards every time you shop.
Sign up for an account and instantly receive a 10% discount on orders over $39 for your first purchase!
► What Rewards Can I Get?
We start our customer rewards program free of charge! Every purchase you make will be accumulated with the amount.Please note: You must change the order status to “Completed” for the order amount to be accumulated.
| Membership Rewards | Iron Over USD $500 |
Silver Over USD $1000 |
Gold Over USD $3000 |
VIP Over USD $5000 |
|---|---|---|---|---|
| Exclusive Discount | 10% OFF | 12% OFF | 15% OFF | 20% OFF |
| Anniversary Gift | Once/yr | Once/yr | Once/yr |
We also prepared some extra rewards for our loyal customers. Everyone can join this extra reward program by taking any of the following easy tasks.
| Extra Rewards | What You Get | What You DO |
|---|---|---|
| Page link sharing | $5 OFF coupon | Sharing product pages on Facebook, Whatsapp |
| Product Review on our website | $8 OFF coupon | Review with photos on xtardirect.com |
| Product Review on Social Media | $10 OFF coupon | Post your use experience |
| Product Review Video | $15 OFF coupon | a video on Youtube (>2min) |
► FAQs of the XTARDIRECT Reward Program
1. Can the member discounts be used together with extra reward coupons?
► Yes!
2. How can I get rewarded?
► For membership rewards, it’s only one simple step: make sure you have an Xtardirect account.
You may have already created one during checkout. If you haven’t, you can click on “Join Free” in our website’s menu. Fill out all the required info, please!
For other rewards, please don’t forget to screenshot what you did and let us know in a message or email.
We sincerely provide rewards for every customer. So, we hope everyone who joins this program treats us
honestly. Anyone who cheats will be canceled his reward.
3. What is the Anniversary Gift?
► The Anniversary Gift is a special thank-you for our valued members! Each year, to celebrate our store's anniversary, we curate a unique kit filled with representative XTAR products. This exclusive bundle has a total value of approximately $50 - $100.
4. How can I claim my Anniversary Gift?
► Claiming your gift is easy!
Once the anniversary celebration begins, place an order on our website.
Leave a note in the "Special Instructions" section during checkout stating: "I would like to claim my Anniversary Gift."
We will then pack and ship your gift along with your paid order.
Alternatively, you can also contact us via our Website Message Center after placing your order to let us know.
We will send an email notification to all eligible members when the anniversary celebration starts, so be sure to watch your inbox!
Please Note: Due to limited stock, the Anniversary Gift is available for the current year only and on a first-come, first-served basis. If you do not claim your gift during the active anniversary period, it will be automatically forfeited and cannot be claimed at a later date.
5. How do I know my membership level?
► You can check your membership status on the dashboard of your account (sign up for your account and click the “dashboard” on the right side). It’s on the head part of the dashboard.
And if you have any doubts about the accumulation, please don't hesitate to contact us.
6. Why hasn't my membership tier upgraded automatically even though my total spending has exceeded $500?
► This typically occurs because the system only counts orders marked as "Completed" towards your cumulative spending for membership upgrades.
To ensure your spending is properly counted, you need to manually mark your orders as "Completed" after you receive them. This step is essential for the system to recognize your purchase and update your membership level.
7. Are there any limits for the coupons in the Extra Rewards?
► The $15 and $10 coupons need to order over $30
8. Did I miss the chance of getting your rewards?
►Gifts are open to eligible members since 2022.1.1.
For the members who purchased before we start our membership rewards program, we will automatically count your purchase amount.
9. Are there any more rewards?
► Yes. Join our affiliate program to earn a big commission.
